Terms of
Service

Please read these terms carefully before using our service.

Effective Date: June 26, 2025
App Name: CrunchyChat

These Terms of Service ("Terms") govern your use of the CrunchyChat mobile application and website (the "Service") operated by Crunchy Chat Inc. ("we", "us", or "our").

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

CrunchyChat is a product analysis application that helps users make informed decisions about consumer products by providing ingredient analysis, health and safety information, and alternative product recommendations.

3. AI Features and Third-Party Services

Our Service utilizes artificial intelligence (AI) to provide core features, including product analysis from photos and AI-powered chat interactions. To enable these features, we may send certain data you provide, such as images and text, to third-party service providers, including OpenAI, L.L.C.

By using these features, you acknowledge and agree that your data will be sent to and processed by these third parties. Our use of your data and our relationship with these services are described in detail in our Privacy Policy. Please review it to understand what information is shared and how it is handled.

4. User Accounts

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You may not use another person's account without permission

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or to solicit unlawful activity
  • Attempt to interfere with, compromise, or disrupt the Service
  • Upload harmful code, viruses, or malicious software
  • Impersonate another person or entity
  • Violate any applicable laws or regulations
  • Reverse engineer or attempt to extract source code from the Service

6. Content and Information

The information provided by CrunchyChat is for educational and informational purposes only. It should not be considered as medical, health, or safety advice. Always consult with qualified professionals for specific health concerns or before making significant changes to your lifestyle or product choices.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Crunchy Chat Inc. and its licensors. The Service is protected by copyright, trademark, and other laws.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

10. Disclaimer of Warranties

The information, content, and materials on the Service are provided "as is" and "as available" without any warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

11. Limitation of Liability

In no event shall Crunchy Chat Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]

Website: https://crunchy.chat