Privacy
Policy

1. Information We Collect

Information You Provide

• Account information (email address, username)
• Profile preferences and settings
• Communications with customer support
• Feedback and survey responses

Information We Collect Automatically

• Device information (device type, operating system, app version)
• Usage data (features used, time spent in app, crash reports)
• Analytics data to improve app performance

Photos and Product Analysis

Important: Photos you take for product analysis are processed instantly and are never stored on our servers. The image is analyzed in real-time to extract product information, and then immediately deleted from our systems.

2. How We Use Your Information

• Provide and improve our product analysis services
• Personalize your app experience
• Send you important updates about the service
• Respond to your questions and support requests
• Analyze usage patterns to improve app functionality
• Ensure app security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• Service Providers: Third-party services that help us operate the app (analytics, cloud hosting, customer support)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety: To protect the rights, property, or safety of our users or others

AI Features and Third-Party Data Processing

To provide our core AI-powered features, such as product analysis from photos and AI-driven chat responses, we send certain data to third-party services.

• Data Sent: This includes the content of your chat messages and the photos you submit for analysis.
• Service Provider: We use OpenAI, L.L.C. to perform this analysis. Your data is processed in accordance with their privacy policy, which you can review at OpenAI's Privacy Policy.
• Data Usage: We do not permit OpenAI to use your data to train their models. We also do not permanently store your photos on our servers after analysis is complete.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure server infrastructure, and regular security assessments.

5. Your Rights and Choices

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

6. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Effective Date" above. Your continued use of the service after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: